We have used your ESP32 in many products now, with 0 issues for over 3 years now.
We really like the ESP32-S3 part. However, your pumping silicon out faster than the software team can keep up.
When you make a new part, it would not hurt to just wait until they have had time to do their job. The problem with so many companies out there today is they want to get the new part into the hands of people as fast as possible. They forget that when its to underdeveloped it just puts a bad taste in peoples mouths.
SOOOOooooo, I encourage you to either hire more software people, or slow your roll pushing new parts out. Unless of course you come out with say a ESP32 with all the new features of the ESP32-S3 and quad core or dual core 500MHZ
