Devices not released when admin account deleted

[John__]

It seems a device is always attached to an account even if the account is deleted. It therefore cannot be used by any other account.

Situation: I wanted to change the admin account for my device but this proved impossible via the API or Dashboard. I then deleted my account via the API even then, the device cannot be claimed by either a different account or (unsurprisingly) a new account created with the same email address as the old account.

Ist there any solution to this? Is my device now 'lost' to Rainmaker?

[ESP_Piyush]

Hello,

Transferring admin access is not supported. However, just erasing the device flash and re-claiming it from the new user should work since the RainMaker backend assigns a unique node_id to a mac_addr + user_id combo. If you do not erase the flash and let the old mqtt certificates stay, only then the admin access would be lost if the admin account itself is deleted.

Regards,
Piyush

[John__]

Thanks Piyush!