Insights suddenly stops getting updates

[djorr5]

Hi,

I have noticed that the Insights dashboard suddenly stops presenting values at a random point in time. I had a board connected on 29th Sept at 8:55am and was sending data through until 1st Oct at 2:46am. The board is still functioning and I can control it etc, but Insights doesn't display anymore informatino from teh 01/10/2024 onwards.

Node ID = Uo9LGDhnqiHom72seFCYdZ

I am only sending a custom parameter every 2 minutes and Wifi metrics. The wifi metrics sends every 30 seconds but I have not found a way of altering the frequency of that. Either way I should be affecting the fair use policy so not sure why it suddenly stops connection. The board is not connected to a PC so I can't see the logs and I was hoping you could check if something is happening in your backend that stops this data being displayed?