OTA Timeout on Public Deployment
Posted: Thu Sep 14, 2023 12:59 pm
Hi All,
We've been working on evaluating Rainmaker on a public deployment, but we've hit a bit of a snag.
We have around 30 devices online and remote, out in the wild so to say. We are doing test OTAs right now but we are struggling with the fact that they seem to be timing out?
I understand that you can set a validity window in time and date, but It seems to ignore that. Weve tried not setting a window, setting it to a year, setting it to a week. In each case the OTA never reaches the device if it comes online 2+ days after we sent out the OTA.
Does the feature work? Is there a default for this time window argument that wasnt properly communicated?
Its just a little unclear where the limits of OTA are, would love to have a doc that went into more detail then where to upload a bin file!
We've been working on evaluating Rainmaker on a public deployment, but we've hit a bit of a snag.
We have around 30 devices online and remote, out in the wild so to say. We are doing test OTAs right now but we are struggling with the fact that they seem to be timing out?
I understand that you can set a validity window in time and date, but It seems to ignore that. Weve tried not setting a window, setting it to a year, setting it to a week. In each case the OTA never reaches the device if it comes online 2+ days after we sent out the OTA.
Does the feature work? Is there a default for this time window argument that wasnt properly communicated?
Its just a little unclear where the limits of OTA are, would love to have a doc that went into more detail then where to upload a bin file!