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Failed to get device version information with error the handle is invalid ERROR

Posted: Tue Mar 15, 2022 2:32 am
by maialbe2823
I get the following error while ble provisioning the device. This occurs after scanning for ble devices and choosing my esp32 device. Any ideas of why does this happen? Thanks

Re: Failed to get device version information with error the handle is invalid ERROR

Posted: Thu Mar 24, 2022 8:31 am
by ESP_Piyush
Can you give some more info about this? Was this with iOS or Android? Were you using RainMaker with Arduino or the ESP IDF? Can you share a screenshot?

Re: Failed to get device version information with error the handle is invalid ERROR

Posted: Thu Jan 04, 2024 1:06 pm
by pulkit
I am also getting the same error, while connecting to ESP device, In scan list it shows the service name of BLE but when I am trying to connect the device through ESP provisioning app, it shows the error shown in attached image.

Re: Failed to get device version information with error the handle is invalid ERROR

Posted: Thu Jan 04, 2024 2:19 pm
by ESP_Piyush
Hi Pulkit,

With no information at all about what firmware is being used, it would be almost impossible to help here. Can you share more details?