Failed to get device version information with error the handle is invalid ERROR

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maialbe2823
Posts: 27
Joined: Thu Feb 17, 2022 4:41 am

Failed to get device version information with error the handle is invalid ERROR

Postby maialbe2823 » Tue Mar 15, 2022 2:32 am

I get the following error while ble provisioning the device. This occurs after scanning for ble devices and choosing my esp32 device. Any ideas of why does this happen? Thanks
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ESP_Piyush
Posts: 309
Joined: Wed Feb 20, 2019 7:02 am

Re: Failed to get device version information with error the handle is invalid ERROR

Postby ESP_Piyush » Thu Mar 24, 2022 8:31 am

Can you give some more info about this? Was this with iOS or Android? Were you using RainMaker with Arduino or the ESP IDF? Can you share a screenshot?
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pulkit
Posts: 2
Joined: Mon Feb 27, 2023 1:38 pm

Re: Failed to get device version information with error the handle is invalid ERROR

Postby pulkit » Thu Jan 04, 2024 1:06 pm

I am also getting the same error, while connecting to ESP device, In scan list it shows the service name of BLE but when I am trying to connect the device through ESP provisioning app, it shows the error shown in attached image.
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ESP_Piyush
Posts: 309
Joined: Wed Feb 20, 2019 7:02 am

Re: Failed to get device version information with error the handle is invalid ERROR

Postby ESP_Piyush » Thu Jan 04, 2024 2:19 pm

Hi Pulkit,

With no information at all about what firmware is being used, it would be almost impossible to help here. Can you share more details?
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