Gmail group not receiving the registration verification code

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tomtomtom
Posts: 2
Joined: Fri Apr 08, 2022 1:27 am

Gmail group not receiving the registration verification code

Postby tomtomtom » Fri Apr 08, 2022 1:34 am

Hi, I tried using the Gmail group for my company's development team to create an Esp RainMaker account, but it seems that the group cannot get any verification code from the platform while this email address can be used as an App Store/Play Store account and it's receiving other emails.

Does anyone know how to fix this issue?

Thanks.
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ESP_Piyush
Posts: 309
Joined: Wed Feb 20, 2019 7:02 am

Re: Gmail group not receiving the registration verification code

Postby ESP_Piyush » Mon Apr 11, 2022 5:06 pm

Hello,

Can you once check in the Spam folder?
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tomtomtom
Posts: 2
Joined: Fri Apr 08, 2022 1:27 am

Re: Gmail group not receiving the registration verification code

Postby tomtomtom » Thu Apr 14, 2022 2:24 am

Hi, couldn't find it in Spam either.
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ESP_Piyush
Posts: 309
Joined: Wed Feb 20, 2019 7:02 am

Re: Gmail group not receiving the registration verification code

Postby ESP_Piyush » Thu Apr 14, 2022 6:23 am

Can you send an email from that address to esp-rainmaker-admin@espressif.com so that we can have it checked internally?
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