Devices appears "offline" but I'v got connection

ElToBa_049
Posts: 2
Joined: Tue May 28, 2024 12:46 pm

Devices appears "offline" but I'v got connection

Postby ElToBa_049 » Tue May 28, 2024 1:22 pm

Hi, I'm having a strange problem with the Rainmaker app. The devices appear as "offline" when I go to the detail view ("offline at xx:xx") but the changes on the node are still reflected on the APP but I have no control from that view, I mean the controls are disabled in the detailed view of the device. However, on the main screen (where the app shows all devices and nodes) I can control or take action on the devices with the main parameter (e.g. power parameter). Has anyone else had this problem?
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Screenshot_20240528-071841.png (71.07 KiB) Viewed 4971 times
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Screenshot_20240528-071836.png (730.59 KiB) Viewed 4971 times

ESP_Piyush
Posts: 309
Joined: Wed Feb 20, 2019 7:02 am

Re: Devices appears "offline" but I'v got connection

Postby ESP_Piyush » Wed May 29, 2024 2:33 am

A fix for this issue has been provided in the latest app v3.3.2, released on 28 May.

ElToBa_049
Posts: 2
Joined: Tue May 28, 2024 12:46 pm

Re: Devices appears "offline" but I'v got connection

Postby ElToBa_049 » Fri May 31, 2024 1:43 pm

Thank you very much! Updating the app solved the problem.

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